Privacy Policy

At Raja Rani Jewellery, your privacy is of the utmost importance. This policy outlines how we collect, use, and protect your personal information while delivering secure and reliable digital gold and jewellery savings plans. Our practices comply with Indian regulations, including the Digital Gold Guidelines, the Information Technology Act, 2000, and other relevant financial laws.

Company & Business Details

• Company Name: Raja Rani Jewellery
• Trade Name: Raja Rani Jewellery
• Address: 154, East Veli Street, Near St. Mary's Church, Madurai, Tamil Nadu - 625001, India
• Phone: +91 90431 30100
• Email: sales@rajaranidigigold.com

1. Information We Collect

To ensure secure gold and silver savings and investments, we may collect:

• Personal Data:
  • Name, Date of Birth, and Contact Details
  • Aadhaar, PAN, and other KYC documents
  • Address and Bank Account Details
  • Payment Information (UPI, Debit Card, etc.)
• Usage Data:
  • Device, browser, and IP information
  • Transaction history and savings behaviour
  • Login time, location (with consent), and user preferences

2. Purpose of Data Collection

• Facilitate digital gold and jewellery saving scheme transactions
• Manage money-based and weight-based savings schemes
• Complete legally required KYC & AML verifications
• Process secure payments
• Provide updates, offers, and scheme notifications
• Fulfil taxation and regulatory obligations

3. Legal & Regulatory Compliance

• Digital Gold Operational Practices (as per SEBI/RBI norms)
• Consumer Protection (E-Commerce) Rules, 2020
• Information Technology Act, 2000 & IT Rules, 2021
• BIS certification standards for gold purity

4. How We Use and Share Your Data

We do not sell your personal data. However, limited information may be shared with:

• Secure payment gateway providers
• Vaulting partners for DigiGold security
• Regulatory bodies and auditors
• Legal and financial consultants

All partners are contractually obligated to uphold data confidentiality.

5. Data Security Practices

• 256-bit SSL encryption for all digital transactions
• OTP and MPIN-Based login/authentication
• Role-based data access controls
• Frequent audits and encrypted backups

6. Your Rights

• Access and update your personal data
• Request deletion of your account and data
• Revoke consent for promotional emails
• File complaints related to data misuse

Contact: sales@rajaranidigigold.com for assistance.

7. Cookies and Tracking

Our platform uses cookies to:

• Maintain active user sessions
• Customize user experience
• Collect analytics and optimize site performance

You may disable cookies through your browser, but certain features may be limited.

8. Data Retention

• During your active association with Raja Rani DigiGold
• Up to 7 years post-plan completion, for legal and audit purposes

9. Children's Privacy

Our services are not meant for individuals under 18 years. If any such data is found, it will be deleted immediately.

10. Policy Updates

This policy may be revised to reflect changes in law or operations. Any updates will be posted here with an updated date. Continued use of our services signifies your agreement to the latest version.

Contact Information